1.10 Resending an Email

You can always use the Copy button to make a new copy of your email. However, emfluence has streamlined a process if your goal is to resend an email to a group based on their activity in your original email (i.e. such as sending to non-openers or non-clickers).

1. Recipients: Use the Recipients report to determine what group of people you would like to send the email to. This example uses non-clickers, but the criteria can be whatever you wish.

Above your search results, click the Resend button.

This will create a new group of those selected and create a copy of your email. Click on the button Yes, Continue.

After the group and email have been created, click on the link Go to Email to schedule the email.

You will be delivered to the Send step of your new email with the group already attached. Make any changes as needed, and send.

1. Title: The title of your original email will be used with "(Resend)" appended to the end of the title. If you wish, you can edit the title of the email.
2. Compose: If needed, you can return to the Compose step to edit your new copy.
3. Delivery Options: If you need to schedule your email, you can do this by returning to the Delivery Options step.
4. Send Email: When you are ready to send your email, click the Send/Schedule button.

As with any other email, you will be prompted to confirm your choice and click Yes, Send Email.